Cleanliness & Hygiene

ND Sails monitors the local authorities, EU regulations as well as the World Health Organization statements regarding the coronavirus (COVID-19). On a daily basis, we ensure that our operations meet the latest guidance on maintaining health and safety.

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Our standards for hygiene and cleanliness ensure the utmost quality and ND Sails takes this process very seriously to ensure the safety of our guests and associates. Our cleaning team are trained to meet the latest guidance on hygiene and cleaning. Our yacht health and safety measures are designed to address a broad spectrum of viruses, including COVID-19. The yachts and equipment (including the recreational snorkels and masks) are thoroughly sanitized after every charter, ready for safe and pleasant use for you and your crew.

 

Team Health, Safety and Knowledge
 

Teams – and their own health, safety and knowledge – are essential to an effective cleaning program. Here are some ways we’re supporting crew (skippers & hostesses) and the base and cleaning teams with ongoing training:

 

Hand Hygiene: Proper and frequent handwashing is vital to help combat the spread of viruses. In our daily meetings, our teams are reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.

 

Awareness: In addition to training on maintenance, operations and hygiene protocols, team members have enhanced COVID-19 awareness training, including respiratory hygiene, and coughing etiquette.

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Cleaning Products and Protocols

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Our base and cleaning team use cleaning products and protocols which are effective against viruses, including:

 

Yachts & Equipment: We use cleaning and disinfecting protocols to clean cabins after guests depart and before the next guest arrives, with particular attention paid to high-touch items. This includes additional leisure equipment, such as the snorkels and masks, seascooter, SUP, etc.

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Common areas: We have increased the frequency of cleaning and disinfecting in our common spaces open to the public, with a focus at the base office, waiting area, door handles, and even yacht keys.

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Operations: In the spaces where teams work on base, we increased frequency of cleaning and focusing on high-touch areas like maintenance and storage, laundry and tools.

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Management

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Medical Support: Our general and base managers have immediately available the telephone numbers of the health authorities, medical centers, public and private hospitals, and assistance centers for use whenever there is the possibility that a guest may become ill.

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Action plan: The management team, in accordance with local health authorities, Greek Tourism Ministry and travel associations, established an action plan tailored to each situation. We will implement it in accordance with the recommendations of local and national public health authorities with the aim to prevent cases, effectively manage cases, and mitigate impact among clients and staff, including cleaning and disinfection of yachts occupied by ill persons.

 

Logbook: The base and cleaning teams update a logbook of important actions and record them in detail (e.g. including date and time a disinfectant was used, by whom, where, etc.). Management uses it to improve the actions implemented.

 

Crew

 

Onboard: Skippers maintain communication with management and crew in accordance with our information policy for guests as well as to rapidly provide and obtain information on incidents that may arise and to know the status of the situation at all times. Crew aid guests through appropriate advice, facilitating early detection, and rapid management of suspected cases with local health authorities.

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In port: As per onboard, with additional measures relevant to situation at port.